Global

The Outdoor Collection caters to modern travelers seeking deeper connections with nature while still valuing comfort and convenience.

These two established chains are driving the industry’s next wave of voice AI adoption, focusing on redefining guest experiences while maintaining a balance between convenience and efficiency.

The “Going Out” feature consolidates reservations, in-store rewards, and exclusive offers into a single hub, allowing diners to discover local favorites or try new spots, book tables directly via the DoorDash app, and earn credits toward future orders.

Deb Hall Lefevre, who came to Starbucks in May 2022 after spearheading digital transformation at McDonald’s, has concentrated on advancing mobile ordering, drive-thru innovation, and digital engagement.

In his new role, Lee will lead Wendy’s international technology strategy and its execution.

Worldwide, views on AI’s impact on travel agents are split: 56% believe it won’t replace them, while 44% think it could.

Red Lobster has teamed up with SoundHound AI to roll out an AI-powered phone ordering system across all its locations.

The changes are designed to strengthen Yum’s growth path while enhancing consumer engagement, digital innovation, and operational scale.

Coach AI, built for corporate leaders, area coaches, and restaurant managers, instantly answers operational queries with clear visualizations, key performance indicators, and prioritized recommendations, removing the need for manual data analysis.

Through All Accor+, travelers gain access to exclusive discounts across more than 4,000 hotels in 100 countries, encompassing a wide range of the group’s renowned brands.