SUPPLIER NEWS
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Al Safadi’s inaugurates massive new food production hub, can cook 45,000 meals per day
The facility masterfully pairs European-engineered kitchen technology with traditional Lebanese culinary methods, ensuring that the same flavours that filled that first Al Rigga restaurant in 2000 remain utterly unchanged, even as production hits industrial scale.
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Deliveroo’s full life campaign expands smart vending support to fight food insecurity in Dubai
The expansion will strategically place these machines in new, high-need areas across the city, such as major mosques, labour accommodations, and other high-traffic zones.
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KFC plots US$136M pledge to enhance British chicken sourcing
A key driver is the landmark decision to procure chicken wings, one of its most popular items, with over 164 million sold last year, from British farmers.
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Rapido serves up new option with zero-commission food delivery “Ownly” in Bengaluru
This approach directly tackles a major headache for eateries, who often see a significant slice of their revenue go to platform fees, costs that NRAI Vice-President Pranav Rungta notes are usually already factored into the menu prices customers see.
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Fogo de Chão deploying “Selma” AI voice assistant, to manage calls at all 88 US restaurants
It answers frequently asked questions, checks real-time table availability, makes reservations directly through the OpenTable integration, and enrolls callers in the Fogo Rewards loyalty program.
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Loop AI secures US$14M to make restaurant delivery profitable with “Agentic Co-Worker”
It processes data from multiple third-party platforms (like Uber Eats and DoorDash) to provide operators with clear insights into profitability, customer behavior, and menu performance.
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CBS NorthStar partners with QSR automations to deploy KitchenAI for smarter restaurants
KitchenAI analyzes a comprehensive data set, including item-level cooking times, kitchen display system (KDS) activity, historical performance patterns, and real-time production pace, to generate precise estimates for when orders will be ready.
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City Flavor acquires Kyoo.tech, to launch “Order With Flavor” corporate dining platform
The platform provides a single interface for employees to order from multiple vendors, including food trucks, pop-ups, workplace cafés, and catering operations, while coordinating fulfillment across these different providers.
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ADIB, Etihad Guest, Visa launch premium travel card with 225,000-mile welcome offer
Cardholders receive an automatic upgrade to Etihad Guest Silver Tier status upon issuance, with a clear pathway to fast-track to the coveted Gold Tier by achieving a minimum spend directly with Etihad Airways.
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UAE sets 25% local sourcing target for hospitality sector in landmark food security initiative
By establishing a direct commercial pipeline between Emirati farmers and luxury hotels, the government aims to provide farmers with the economic confidence to invest and expand.