Slang’s platform ensures every call gets answered while generating valuable data about customer behavior.

USA – Slang AI, a voice-enabled platform giving hospitality operators their own tireless digital concierge, has raised US$36 million Series B round led by US Venture Partners.
Financing, comprising US$28 million in equity and US$8 million in debt, brings company’s total funding to US$68 million, with Thayer Investment Partners and former Stripe COO Claire Hughes Johnson joining existing backers.
Meet Superhost: Voice That Answers When You Can’t
At heart of Slang AI’s offering is Superhost, a custom-trained voice AI platform designed to handle every incoming guest call with “precision, warmth and professionalism.”
While human staff juggle crowded dining rooms, Superhost works 24/7 fielding reservations, answering questions in real time, recognizing repeat visitors, and intelligently routing complex issues to human colleagues.
It’s like having an extra team member who never needs coffee breaks.
Why Restaurants Are Racing to Answer the Phone
Here is the problem Slang solves: missed calls mean missed revenue.
When phones ring off the hook during dinner rush, potential bookings go elsewhere. When guests can’t get answers about wait times, frustration builds.
Slang’s platform ensures every call gets answered while generating valuable data about customer behavior.
For hotels and restaurants operating on razor-thin margins, that’s survival.
What US$36 Million Buys
Fresh capital will accelerate Slang’s mission to build “agentic voice AI.” The company plans to deepen AI capabilities, develop multi-modal experiences, and expand engineering and go-to-market teams.
Growing partner ecosystem will drive adoption across hospitality operators hungry for technology that actually works.
Platform That Remembers Your Name
CEO Alex Sambvani paints enticing picture: “This funding will make Slang platform even more personal, more proactive. It will remember more about guests’ history and preferences, and bring them back through thoughtful outreach.”
Imagine walking into restaurant where AI already knows you prefer corner tables and have shellfish allergy.
That’s vision.
Real-Time Insights, Better Service
The platform gives operators unprecedented visibility into customer experience and team performance. Issues surface early rather than festering, and service improves through data-driven refinement.
In industry where reputation is everything, that insight is worth its weight in gold, or in this case, US$68 million.
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