Guests place and pay for orders online, with deliveries made directly to the hotel lobby or a specified drop-off point, reducing disruptions and ensuring greater guest privacy.

USA – Wyndham Hotels & Resorts has announced a nationwide partnership with Grubhub, introducing a streamlined food and convenience item delivery service to guests staying at almost 6,000 hotels across the United States.
This collaboration, revealed on July 17, 2025, expands Wyndham’s guest amenities by integrating online ordering with Grubhub’s established delivery platform.
The initiative spans all twenty of Wyndham’s brands, ensuring both leisure and business travelers have direct access to restaurant meals, snacks, and essential items without leaving their accommodation.
Guests at participating hotels can use a dedicated Grubhub digital platform to browse a curated selection of local restaurants and shops.
Orders are placed and paid for online, with items delivered directly to the hotel lobby or a designated drop-off point, minimizing disruptions and maximizing guest privacy.
This seamless process addresses evolving guest expectations for convenience, especially for travelers seeking contactless service or those arriving late without immediate access to dining options.
By leveraging Grubhub’s extensive restaurant network, Wyndham aims to provide guests access to a diverse range of cuisines and products, reflecting regional tastes wherever they stay.
The partnership also supports guests who prefer the flexibility of on-demand delivery rather than traditional room service, making modern hospitality even more adaptable to various needs.
The rollout follows a successful pilot phase at select Wyndham properties, where positive feedback from guests prompted the brand to accelerate the program’s national expansion.
Wyndham and Grubhub collaborated to ensure smooth integration of the service across all technology platforms, with hotel teams trained to facilitate easy communication and resolve any order-related questions.
According to Wyndham leadership, this partnership aligns with the company’s broader commitment to guest satisfaction and innovation.
By partnering with a recognized delivery leader, Wyndham underscores its mission to anticipate travel trends and add value to the guest experience through practical, user-friendly services.
Grubhub also benefits from access to Wyndham’s vast customer base, increasing its exposure to millions of travelers each year.
Guests can access the service by scanning a QR code in their room, using dedicated hotel Wi-Fi portals, or through Wyndham’s official digital platforms.
The partnership covers a variety of hotel segments, from budget-friendly roadside inns to upscale urban properties, making on-demand delivery universally accessible no matter where guests choose to stay.
Sign up HERE to receive our email newsletters with the latest news and insights from Africa and around the world, and follow us on our WhatsApp channel for updates.
Be the first to leave a comment