Global Payments names Uber Eats as preferred delivery partner for its Genius POS System

NORTH AMERICA – Global Payments has announced Uber Eats as its preferred delivery partner, integrating the popular food delivery platform with its Genius point-of-sale (POS) system for restaurant clients in the US and Canada.

This partnership aims to streamline order management and enhance the customer experience.

Jose Garcia Pimentel, Uber Delivery US and Canada head and vice-president, highlighted the seamless integration, “Our collaboration with the powerful Genius platform makes launching and accessing Uber Eats simpler and faster for restaurants.”

“We are excited to help deliver exceptional customer experiences and support business growth,” he added.

Restaurants using Genius POS can directly connect to Uber Eats through a self-service onboarding process. Integrated orders, including modifications and cancellations, automatically update within the Genius system.

Additionally, Global Payments’ camera vision technology matches each delivery vehicle to its corresponding order, improving accuracy and speed.

Chris Siefkin, president of Global Payments Genius for restaurants, emphasized the partnership’s value: “Our restaurant customers want tools that help them differentiate themselves. Providing technology for accurate orders and quick delivery is critical to delivering delightful experiences.”

“Uber Eats’ extensive delivery network combined with Genius lets restaurants operate smoothly and expand their reach,” he added.

One notable user of Genius POS is 7 Brew, a fast-growing drive-through coffee chain. The chain recently adopted the platform to manage ordering and back-of-house processes, supporting its rapid expansion.

CTO Danyel Bischof-Forsyth said, “As a fast-growing brand, we prioritize technology that eases our Brewistas’ workload so they can serve customers better. We’ve successfully implemented Genius across over 500 locations in partnership with Global Payments.”

This collaboration underscores the evolving role of technology in the restaurant sector, combining robust POS capabilities with leading delivery services to meet growing consumer expectations efficiently.

Uber Eats has been at the forefront of leveraging technology to enhance both customer and restaurant experiences.

Beyond integration with POS systems like Genius, Uber Eats has developed AI-driven order prediction algorithms that optimize delivery routes and reduce wait times.

The platform also employs machine learning to personalize customer recommendations and improve menu visibility based on ordering patterns.

Additionally, Uber Eats has pioneered autonomous delivery trials using drones and self-driving vehicles in select markets to increase efficiency and lower costs.

Sign up HERE to receive our email newsletters with the latest news and insights from Africa and around the world, and follow us on our WhatsApp channel for updates.