Crunchtime, QSR Automations to merge, creating a global restaurant technology powerhouse

GLOBAL – Crunchtime Information Systems and QSR Automations have announced plans to merge, forming a major new player in the restaurant technology sector.

The combined company is set to deliver integrated solutions covering the entire food lifecycle, from ingredient ordering and inventory management to kitchen automation and order flow, with a reach spanning more than 800 restaurant brands across 150,000 locations in over 100 countries.

This merger brings together Crunchtime’s expertise in back-of-house operations, including inventory forecasting, staff scheduling, food safety, and operational audits, with QSR Automations’ strengths in kitchen workflow automation and digital kitchen display systems.

By uniting these capabilities, the new entity aims to help restaurants optimize ingredient purchasing, streamline food preparation, and enhance order accuracy, ultimately improving speed of service and guest satisfaction.

The new organization will be led by John Raguin, currently CEO of Crunchtime, who has emphasized that the integration of QSR’s order routing and timing technology with Crunchtime’s data-driven management tools is expected to directly impact operational efficiency and service quality for restaurant operators.

The merger is particularly significant for the hospitality and food service sector, as it addresses two of the industry’s largest controllable expenses: food and labor costs.

By leveraging advanced forecasting and automation, restaurants will be better equipped to minimize waste, optimize staffing, and deliver consistent guest experiences—even in fluctuating economic conditions.

The combined company will serve a substantial portion of the global hospitality market, including 90% of the top 50 restaurant chains in the U.S., and will continue to be backed by tech-focused investment firm Battery Ventures.

This consolidation reflects a broader trend in the restaurant technology industry, where operators are seeking unified, scalable platforms that can adapt to the increasing complexity of modern food service operations.

For hospitality leaders, the merger promises a suite of best-in-class tools designed to support every aspect of restaurant management, from ensuring the right inventory is on hand for each shift, to preparing food at the optimal time, to training staff and managing workflows for fast, accurate order delivery.

The transaction is subject to customary closing conditions, but once finalized, it is expected to set a new standard for operational excellence in the global restaurant and hospitality technology landscape.

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